Privacy policy

introduction

With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

As a Swiss company offering these services on Swiss territory, we comply with the federal law on data protection(LPD), and we also make every effort to comply with European Union regulations(RGPD).


Collection of personal information

We collect the following information
  • Last name
  • First name
  • Postal address
  • E-mail address
  • Telephone number
The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

This data is not passed on or sold to third parties under any circumstances.


Forms and interactivity:

Your personal information is collected by means of forms, namely :
  • Website registration form
  • Order form
We use the information collected in this way for the following purposes:
  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact
Your information is also collected through the interactivity that may be established between you and our website, in the following ways:
  • Statistics
  • Contact
We use the information collected in this way for the following purposes:
  • Comments
  • Correspondence
  • Information or promotional offers


right of objection and withdrawal

We undertake to offer you the right to object to and withdraw your personal information.
The right to object means that Internet users may refuse to allow their personal information to be used for certain purposes mentioned at the time of collection.
The right to withdraw information means that Internet users may request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, please contact us using the contact details given at the foot of the page.


Right of access

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or delete information concerning them.
To exercise these rights, please contact us using the contact details given at the foot of the page.


security

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:
  • SSL (Secure Sockets Layer) protocol
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.


Third-party services

Hosting

Our website is hosted by Infomaniak : https://www.infomaniak.com/fr/cgv/politique-de-confidentialite

Newsletter

Our newsletter enables us to send you information and offers. You can unsubscribe at any time, either by clicking on the link provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by contacting us.
Our service provider is Infomaniak Network SA in Switzerland.

Tags Management Systems (TMS)

Our site uses Google Tag Manager (GTM). This system is used to manage the various tags used on our site.
We do not manage any personal data in GTM. GTM may collect certain information, such as how the Service is used, which tags are actually deployed and how they are deployed. This data may be used to improve, maintain, protect and develop their services.
Our service provider is Google Inc. in the USA.


Analytics

Our website uses Google Analytics. This system makes it possible to carry out various analyses of visits to and use of our website.
The information collected consists in particular of your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page and the various interactions with our site (consultation time, clicks, forms filled in, etc.).
We use this data anonymously (anonymisation of IP addresses), in order to improve our services and our offers, but also in order to personalise the content of our site.
Our service provider is Google Inc. in the USA.

Other third-party services and content

Our website may include third-party content such as YouTube videos, Google Maps, Slideshare presentations, social network sharing buttons and other elements.
This implies that the providers of this content record your IP address or other elements. For example, if you are connected to your Google account, access to a page containing a Youtube video may be attributed to your account.

Retention period

The personal data that we process via our site is stored as follows, depending on the type of data:

  • Google Analytics: the data collected is anonymised, and we have set a retention period of 26 months.
  • E-mailing: if there is no interaction (opening, clicking, etc.), your data is anonymised for a maximum of 30 months from the last interaction.
  • Data entered in forms: maximum 30 months.


legislation

We undertake to comply with the legislative provisions applicable in Switzerland.

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